Terms of Use

 

The following Terms of Use are entered into by you (“the Client”) and New York Life Coaching, LLC, a New York State limited liability company (“COMPANY,” “we” or “us”) (each a “Party” and collectively, the “Parties”).

The Client has elected to purchase access for one (1) person to New York Life Coaching Institute Coach Training and Certification Program (henceforth referred to as the “NYLCI Product,” the “New York Life Coaching Institute Program,” “NYLCI” or the “Program”) from COMPANY.  COMPANY has agreed to provide the Services, as outlined in EXHIBIT A (the “Services”).

By purchasing the Program, the Client:

• represents and warrants that the Client is at least 18 years old or of legal age in the Client’s jurisdiction if that age to form a binding contract is greater than 18.
• agrees to be bound by and to abide by all policies and procedures set out in these Terms of Use, including those incorporated by reference.
• understands that no relationship exists between the Parties after the conclusion of this program. If the Parties wish to continue their relationship, they shall execute a separate agreement.

 

INTELLECTUAL PROPERTY

COMPANY provides the Client with the NYLCI Product solely for the Client’s personal, noncommercial use.  The Product is non-transferable.  All COMPANY’s proprietary information and materials, including video, audio, and written content (referred to below as “Content”), shared with the Client by New York Life Coaching Institute at any time during the term of the Services as defined in EXHIBIT A, or at any other time, whether verbally or written, physically or electronically, are the sole and exclusive property of COMPANY.  By accepting these Terms of Use, the Client agrees that the Client will not use such proprietary Content in any way whatsoever except for use in compliance with these Terms of Use.  All related material, including copyright, trademarks, designs, registrations, service marks, graphics, and logos is owned by COMPANY and is protected under copyright, trademark and other applicable intellectual property laws in the United States and internationally. 

Content is not for resale.  Content must not be copied, distributed, reproduced, republished, displayed, modified, uploaded, leased, loaned, rented, translated, sold, exploited, posted, transferred, transmitted or otherwise made available by anyone in any way except as provided expressly in these Terms of Use.  COMPANY does not grant the Client any licenses, express or implied, to the intellectual property of COMPANY or its licensors except as expressly authorized herein.  Duplicating, sharing or uploading any Content, including sharing online or on social media sites is considered misappropriation, and COMPANY will prosecute such misconduct to the fullest extent permitted by law. 

THE USE OF NYLCI PRODUCT, EXCEPT AS PERMITTED IN THESE TERMS OF USE, IS STRICTLY PROHIBITED AND INFRINGES ON COPYRIGHT, INTELLECTUAL PROPERTY RIGHTS, OR PROPRIETARY RIGHT OF COMPANY OR ANY THIRD PARTIES AND MAY SUBJECT THE CLIENT TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT AND OTHER INFRINGEMENT.  

Any third-party trademarks mentioned in the Program which are not those of COMPANY are the trademarks of their respective owners.  The display of these trademarks or trade names in NYLCI Product does not convey or create any license or other rights in these trademarks or trade names.  Any unauthorized use of those third-party trademarks is strictly prohibited.

 

MEDIA WAIVER

The Client grants to COMPANY the irrevocable and unrestricted right to use the photographs, audio recordings and/or video images taken during the Program, for the purpose of publication, promotion, illustration, advertising, or trade, in any manner or in any medium.  The use of such material by COMPANY shall not be restricted in any manner.  The Client releases COMPANY from all claims and liability relating to any such images or video, developed or produced during the Term as defined in EXHIBIT A or afterwards.  Furthermore, the Client hereby releases, defends, indemnifies, and hold harmless the producers from and against any claims, damages or liability arising from or related to the use of the images, recordings, or materials, including but not limited to claims of defamation, invasion of privacy, or rights of publicity or copyright infringement, or any misuse, distortion, blurring, alteration, optical illusion or use in composite form that may occur or be produced in taking, processing, reduction or production of the finished product, its publication or distribution.  

The Client waives any right to royalties or other compensation arising from or related to the use of the image.  The Client has read this clause fully and understands the contents, meaning and impact of this consent, waiver, indemnity and release.

 

PRIVACY POLICY

The NYLCI Product is subject to COMPANY’s Privacy Policy.  The COMPANY respects the privacy of its clients and will not disclose any information provided except as set forth in these Terms of Use. 

Over the duration of the Program, other people that participate in the Program (“Participant” or collectively “NYLCI Participants” or “Program Participants”) may divulge to the Client or to COMPANY sensitive information that is intended to be kept confidential (“Confidential Information”).  By accepting these Terms of Use, the Client agrees that any such Information, whether business or personal, is proprietary and belongs solely and exclusively to the Participant who discloses it to the Client or to COMPANY.  The Client agrees not to disclose such confidential information to any other person or use it in any manner other than in discussion with other NYLCI Participants during weekly group calls and facilitated coaching practice, as outlined in EXHIBIT A, unless the Client receives written permission from Participant to share the information.  Should the Client violate, or threaten to violate, any of the agreements contained in this paragraph, COMPANY will be entitled to, among other things, injunctive relief to prohibit such violations.

The obligations of confidentiality will apply during the Term as defined in EXHIBIT A and will survive indefinitely thereafter.

COMPANY does not knowingly collect personal information from minors under the age of 18 and does not intend to do so.  COMPANY reserves the right to request proof of age so that it can verify that minors under the age of 18 are not using the NYLCI Product.

 

EARNINGS DISCLAIMER

Any statements outlined in the Program are provided for informational and educational purposes only and do not constitute guarantees or promises of actual performance.  By accepting these Terms of Use, the Client accepts, agrees, and understands that the Client is fully responsible for the progress and results from the participation in the Program and that COMPANY offers no representations, warranties, promises or guarantees verbally or in writing regarding the Client’s results, revenues, earnings, income, cash flow, business profit, marketing performance, customer growth, or results of any kind.  It is the Client’s sole responsibility for the decisions made as a result of participating in the Program, and the Client’s earnings potential and business results are solely dependent on the Client’s understanding of the material and the effort to apply it.  Results experienced by individuals may vary significantly, depending on personal factors and circumstances including, but not necessarily limited to, the skill, effort, dedication, knowledge, experience, ability, network, financial situation, and business acumen, among others.  Any actions the Client takes are conducted solely by the Client’s choice and are not the responsibility nor liability of the COMPANY.

By accepting these Terms of Use, the Client acknowledges that COMPANY has not promised, shall not be obligated to and will not offer any professional legal, medical, psychological, therapist, psychotherapist, counseling, public relations, human resources, marketing, publicist, business, investment, financial, tax or accounting advice.  The COMPANY will not make introductions with contacts, media partners or business partners.

 

THIRD PARTY MERCHANTS

Certain sections of the Program or other material found on COMPANY’s website may refer the Client to different types of products and services that are provided by third parties (“Third Party Merchants”).  By accepting the Terms of Use, the Client acknowledges and agrees that the products and services offered by Third Party Merchants are not created by COMPANY.  The reference to Third Party Merchants is for general informational purposes only and does not constitute a recommendation or solicitation to purchase or sell any product or service or make any other type of purchase or decision.  COMPANY is not responsible for the quality, accuracy, timeliness, reliability or any other aspect of these products and services.  The Client releases COMPANY and COMPANY’s affiliates from any damages that the Client incurs, and agrees not to assert any claims against COMPANY or COMPANY’s affiliates, arising from the Client’s purchase or use of any products or services made available by Third Party Merchants.  COMPANY may have an Affiliate Relationship with Third Party Merchants and may earn a commission or receive other benefits as a result of the Client’s purchase.

The Client’s participation, correspondence or business dealings with Third Party Merchants found on or through the Program or COMPANY’s website, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between the Client and Third Party Merchants.  The Client agrees that COMPANY shall not be responsible or liable for any loss, damage, or other matters of any sort incurred as the result of such dealings.

Third Party Merchants may have privacy and data collection policies or practices that are different from COMPANY’s.  COMPANY has no responsibility or liability for these independent policies.  In addition, when the Client purchases products or services from Third Party Merchants, the Client may be subject to additional terms and conditions that specifically apply to the purchase or use of such products or services.  It is the Client’s sole responsibility to obtain relevant information by directly contacting the Third Party Merchant regarding the Third Party Merchant’s privacy policies, and/or any additional terms and conditions that may apply,

 

MEDICAL DISCLAIMER

The Content is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment.  All Content provided in the Program or on COMPANY’s website is for general information purposes only.  COMPANY does not offer medical advice, course of treatment, diagnosis or any other opinion on the Client’s conditions or treatment options.  Services, products, or information obtained through COMPANY are for information purposes only and are not offered as medical or psychological advice, guidance or treatment.  COMPANY’s Services are neither a substitute or replacement for professional medical or psychological care.  No element found in the Program is intended to diagnose, treat, cure or prevent any disease.  The Client should never disregard or delay seeking medical advice because of information garnered from the Program.  If the Client needs help with depression, illness, or have any concerns whatsoever, the Client should consult a medical professional.

 

DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR CONTENT INCLUDED IN THE PROGRAM.  THE CLIENT AGREES THAT ALL INFORMATION, PRODUCTS, AND SERVICES AND ANY OTHER MATERIALS PROVIDED BY COMPANY ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF ANY KIND, FOR SERVICES RECEIVED THROUGH ANY LINKS PROVIDED IN THE PRORGAM, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING COURSE OF PERFORMANCE, OR CUSTOM OF TRADE IN CONNECTION WITH THE SERVICES OR CONTENT.

THE CLIENT FURTHER AGREES THAT COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES INCLUDING, BUT NOT LIMITED TO SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE OF THE TECHNOLOGY, PRODUCTS, AND SERVICES OFFERED BY THE COMPANY.  IN NO EVENT SHALL COMPANY OR ANY PARTICIPANT IN THE PROGRAM BE LIABLE FOR ANY INCIDENT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE CLIENT’S USE OF THE SERVICES.

THE CLIENT AGREES THAT USING ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF COMPANY’S WEBSITE IS DONE SO AT THE CLIENT’S OWN DISCRETION AND RISK AND THAT THE CLIENT WILL BE SOLELY RESPONSIBLE FOR ANY CLAIMS, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES TO THE CLIENT’S COMPUTER SYSTEM OR LOSS OF DATA, THAT RESULTS FROM DOWNLOADING OR OTHERWISE OBTAINING SUCH MATERIAL.

Some jurisdictions do not allow the exclusion of implied warranties and therefore some of the above exclusions may not apply.

 

ADDITIONAL TERMS AND CONDITIONS

1. GOVERNING LAW. The Parties agree that the exclusive jurisdiction for any dispute arising out of, or relating to, these Terms of Use or Services provided in connection therewith shall be determined in accordance with the laws of the State of New York, United States of America, without regard to conflicts of law provisions that would dictate the application of the law of a different jurisdiction.
2. LIMITATION OF LIABILITY. EXCEPT AS EXPRESSLY PROVIDED OTHERWISE HEREIN OR IN CONNECTION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) COMPANY, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, CONTRACTORS, LICENSEES, SUBSIDIARIES, AGENTS, ATTORNEYS, DATA PROVIDERS OR SUPPLIERS, NOR EACH OF THEIR RESPECTIVE SUCCESSORS AND ASSIGNS, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, DELIVERING OR MANAGING THE CONTENT OF THE PROGRAM (COLLECTIVELY THE “SERVICE PROVIDERS”), SHALL NOT BE LIABLE TO THE CLIENT OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE CLAIMS WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY LOST REVENUES, LOST PROFITS, LOST INCOME, LOST OPPORTUNITIES, LOSS OF DATA, LOSS OF PRIVACY, LOSS OF GOODWILL OR ANY OTHER LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SERVICES, MATERIALS OR INFORMATION AVAILABLE PROVIDED BY THE COMPANY, INCLUDING, WITHOUT LIMITATION, ANY DAMAGES SUFFERED AS A RESULT OF OMISSIONS OR INACCURACIES IN SUCH INFORMATION, THE TRANSMISSION OF CONFIDENTIAL OR SENSITIVE INFORMATION FROM THE SERVICE PROVIDERS, AND INCONVENIENCE, DELAY OR LOSS OF USE OF THE SERVICE, EVEN IF ANY ONE OF OR ALL OF THE SERVICE PROVIDERS IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DAMAGES ARISING FROM OR OUT OF THESE TERMS OF USE, INCLUDING THE CLIENT’S USE OF THE NEW YORK LIFE COACHING INSTITUTE PRODUCT; AND (II) THE CLIENT’S SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE NEW YORK LIFE COACHING INSTITUTE PRODUCT AND REQUEST A REFUND AS SET FORTH IN EXHIBIT 3.

   AS SET FORTH IN PRIVACY POLICY, COMPANY SHALL USE REASONABLE EFFORTS TO PROTECT INFORMATION SUBMITTED BY THE CLIENT IN CONNECTION WITH THE CLIENT’S PURCHASE AND USE OF THE NEW YORK LIFE COACHING INSTITUTE PRODUCT, BUT THE CLIENT AGREES THAT THE SUBMISSION OF SUCH INFORMATION IS AT THE CLIENT’S SOLE RISK.

   Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, and therefore some of the above limitation or exclusion may not apply.

3. NON-DISPARAGEMENT. Parties agree that they neither engage in any conduct or communications with a third party, public or private, designed to disparage the other Party. Neither the Client nor any of the Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit, transfer, speak, write, verbalize, publicize or otherwise communicate in any way (or cause, prompt, further, assist, encourage, solicit, support or participate in any of the foregoing), including, but not limited to any remark, comment, declaration, message, information, announcement, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory, defamatory, dismissive, libelous, critical or negative toward New York Life Coaching Institute, its Program and/or Services or any of its members, owner directors, officers, affiliates, subsidiaries, employees, agents or representatives.
4. BINDING EFFECT. These Terms of Use shall be binding upon, and inure to the benefit of, the successors, executors, heirs, administrators, representatives, and permitted assigns of the Parties.
5. TERMINATION. COMPANY reserves the right, at its sole discretion, to limit, suspend, discontinue or terminate the Client’s participation in the New York Life Coaching Institute Program without refund or forgiveness of payments; and/or terminate the Client’s access to the Program and the related Services or any portion thereof at any time, if the Client:

• misuses the Services,
• fails to follow the Program guidelines,
• becomes disruptive to COMPANY or other Participants, or
• otherwise fails to comply with any of the provisions of these Terms of Use.

In the event of such termination, the Client shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan as defined in EXHIBIT B.

The restrictions imposed on the Client with respect to New York Life Coaching Institute Program, Products or Services, including but not limited to all of the disclaimers, limitations of liabilities and rights set forth in these Terms of Use, shall survive such termination of the Client’s access and apply in full force. 

6. MODIFICATION OF THE TERMS OF USE. COMPANY reserves the right at any time to modify these Terms of Use and to impose new or additional terms or conditions on the Client’s use of the New York Life Coaching Institute Product. Such modifications and additional terms and conditions shall be effective immediately and incorporated into these Terms of Use.  Any such amendment or modification of these Terms of Use will only be binding if evidenced by the Client’s continued use of the New York Life Coaching Institute Product.  Any modification will be listed in an area accessible to the Client on COMPANY’s website or the Client will be notified by e-mail.  The Client is advised to check this Terms of Use regularly for any modifications.  If the Client has any questions, the Client should contact COMPANY’s legal department directly at support<at>NewYorkLifeCoachingInstitute.com
7. INDEMNIFICATION. The Client agrees to indemnify, defend, and hold harmless COMPANY, its owners, officers, employees, contractors, directors, licensors, related entities, affiliates, successors and third parties from and against any and all liabilities and expenses whatsoever, including, without limitation, loss, cost, damages, claims, judgments, settlements, investigations, attorneys’ fees, and disbursements of any kind to the extent relating to or arising out of the Client’s violation of any terms of these Terms of Use, misuse of the New York Life Coaching Institute Product, negligence and/or willful misconduct. The Client shall defend COMPANY in any legal actions, regulatory actions, or the like arising from or related to these Terms of Use.
8. DISPUTE RESOLUTION. By accepting these Terms of Use, the Client agrees to submit a complaint to New York Life Coaching Institute via e-mail prior to seeking arbitration. In the event of a dispute arising under or relating to these Terms of Use or the Program (each, a “Dispute”), either Party may elect to finally and exclusively resolve the dispute by binding arbitration governed by the Federal Arbitration Act (“FAA”), in accordance with the American Arbitration Association Rules.  The Client understands and agrees now that the only remedy that can be awarded to through arbitration is a full refund of the Client’s Payment made to date as stated in EXHIBIT C.  No award of consequential or of any other damages may be granted to the Client.  Any election to arbitrate, at any time, shall be final and binding on the other Party.  IF EITHER PARTY CHOOSES ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL.  ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. 
9. CLASS ACTION WAIVER. The Client agrees that any arbitration or proceeding shall be limited to the Dispute between COMPANY and the Client individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any third party; (ii) there is no right or authority for any Dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other third parties.  THE CLIENT AGREES THAT THE CLIENT MAY BRING CLAIMS AGAINST COMPANY ONLY IN THE CLIENT’S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
10. EQUITABLE RELIEF. The Client acknowledge and agree that in the event of a breach or threatened violation of COMPANY’s intellectual property rights and Confidential Information by the Client, COMPANY will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce these Terms of Use. COMPANY may, without waiving any other remedies under these Terms of Use, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect its rights and property pending the outcome of the arbitration referenced above.  The Client hereby irrevocably and unconditionally consents to the personal and subject matter jurisdiction of the federal and state courts in the State of New York, Borough of Manhattan for purposes of any such action by COMPANY.
11. ENTIRE AGREEMENT. These Terms of Use constitute the entire and exclusive agreement between the Parties with respect to the Client’s use of the Services provided by COMPANY, and they supersede all prior and contemporaneous agreements, communications, representations, understandings, inducements, or conditions, express or implied either oral or written, between the Parties with respect to this subject matter contained herein, and neither Party has relied on any representations made by the other that are not expressly set forth herein. No representations, statements, understandings, representations or warranties, oral or written, relating to the subject matter of these Terms of Use made by any affiliate of COMPANY, which are not included in these Terms of Use, shall be binding on COMPANY or its affiliates.
12. COMPLIANCE WITH LAW. The Parties shall comply with all applicable laws in adhering to these Terms of Use. Whenever there is any conflict between any provision thereof and any applicable law, the applicable law shall prevail.
13. FORCE MAJEURE. COMPANY shall not be liable or responsible to the Client nor be deemed to have defaulted or breached these Terms of Use for any failure to perform any term thereof, if it is prevented or delayed in performing those obligations by an event or circumstances beyond the reasonable control of COMPANY including, without limitation, acts of God, flood, fire, earthquake, hurricane, tornado, storm, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, cyberattacks, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockdowns, strikes or other labor disputes (whether or not relating to either Party’s workforce), orders of government or civil or military or naval authorities, restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage or any other cause, whether similar or dissimilar to the foregoing, not within the reasonable control of COMPANY.
14. SEVERABILITY. In the event that any of the provisions of these Terms of Use are held to be invalid, illegal or are unenforceable in whole or in part, such provision shall be automatically reformed and construed so as to be valid, operative and enforceable to the maximum extent permitted by law, while preserving its original intent. All other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of these Terms of Use.
15. MISCELLANEOUS. These Terms of Use shall inure to the benefit of COMPANY and its subsidiaries and affiliates. Any and all references herein to COMPANY and its affiliates shall, where the context so permits include COMPANY’s parent companies, sister companies, and their respective subsidiaries, affiliates, directors, officers, employees, contractors, and agents.  The headings contained herein are for convenience only and shall have no legal or interpretive effect.  
16. NO ASSIGNMENT. By accepting these Terms of Use, the Client agrees that the Client may not transfer, assign or delegate the provisions thereof to anyone by operation of law or otherwise without the express written permission of COMPANY. Any attempt by the Client to assign, transfer or delegate the Terms of Use without the express written permission of COMPANY will be null and void.  
17. NO WAIVER. The failure of either Party to insist on the performance by the other Party of any obligation or provisions of these Terms of Use shall not be deemed to be a waiver of such obligation or provision.

 

EXHIBIT A

PROGRAM AND SERVICES

The program is designed to be completed in 6 months.  The Client will have access to the Product and Services, including the online course portal and the community for up to 6 months from the date of accepting these Terms of Use (“Term”).

The Content of the Program comprises live course access, course video recordings, other information and materials furnished by COMPANY, including: 

• Live Weekly 90-minute Q&A and Coaching Application Sessions. (Three times a month) The Client will have 6-month access to participate in these sessions, counting from the date of accepting these Terms of Use. 
• 6-month access to Exclusive Online Community of NYLCI Coach Training & Certification Program Students.
• Access to Private Course Portal comprising all Video, Audio, and Exercise material, specifically:
  • Teaching Videos covering
  • The Basics of Coaching
  • The Secrets of Coaching, a course on Four Aspects of Being
  • Proprietary BETAS coaching process
  • The Business of Coaching
  • Quizzes related to each video lesson
  • Practical Exercises
• BONUS #1: Downloadable Templates, Scripts, Spreadsheets and Checklists designed to help the Client jump-start the online business and to streamline the marketing efforts.
• BONUS #2: Downloadable Recordings of guided breathing exercises and meditation practices.

The Program includes access for one (1) person.  The registration is not transferable to third parties.  Upon registration, the Client will receive one username and password to access the private member portal on the NYLCI’s Website.  The username and password will be valid for one (1) calendar year from the date of accepting these Terms of Use.

Should the Client wish to join the Program along with a business partner or collaborator, each person will need to purchase the course individually.

CERTIFICATION

To be eligible for New York Life Coaching Institute Certification the Client must fulfill the following requirements:

• Successful completion of a Written Assessment,
• Attendance of at least 12 live weekly sessions, and
• 24 hours of coaching practice since the beginning of the Term.

 

EXHIBIT B

PAYMENT POLICY

The Client is responsible to pay for the Program in full and for providing COMPANY with a valid credit card or other payment method. 

If the Client selects to pay in full, the total price for the Program is $2,200.00.

If the Client has selected a payment plan and missed a payment, the account status will be changed to “delinquent.”  The Client will immediately lose access to future Lessons and the access to the Private Course Portal and all associated materials. 

If the Client’s account remains in delinquent status for longer than sixty (60) days, COMPANY reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency subject to COMPANY’s sole discretion until the account is caught up and in good standing.

The Program is not a subscription payment model that can be canceled, nor a “pay in part” program where the Client can elect to pay only for access to certain parts of the Program and not others.

 

EXHIBIT C

REFUND POLICY

The Client will be entitled to a refund of the initial outlay if the Client is unsatisfied for any reason and has met all conditions pursuant to these Terms of Use.

If the Client wishes to request this money back, then a request has to be made in writing not later than on the 20^th day from the course start date at 11:59 EST, by contacting COMPANY’s support team support<at>NewYorkLifeCoachingInstitute.com. COMPANY will promptly refund the money paid by the Client less a $500 administrative fee, subject to the following conditions:

• The Client must have attended two (2) scheduled live weekly calls.

The refund may take up to three weeks to process.

If the Client does not complete these steps, the Client is not entitled to a refund and is still responsible to complete all payments under these Terms of Use.  In the event of late payments or non-payment, COMPANY will follow the late and non-payment policies as outlined in EXHIBIT B.

If the Client experiences any problem, the Client must notify COMPANY within 24 hours and be open to reasonably collaborate on a solution with COMPANY; and

COMPANY will NOT provide refunds for any request that comes later than 20 days following the course start date.  After day 20, all payments are non-refundable and the Client is responsible for full payment of the fees for the Program regardless of whether the Client completes the Program.